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Do alerts and reminders get send for direct reports only or for all employees in a location

Caroline Bethell

WFM HR: Setting Reminders – Fourth & HotSchedules Customer Success Portal

When a reminder is set up (for a job title or a specific user) will reminders only be sent for direct reports or for everyone in that location and/or on a lower hierarchy access than the person receiving them?

Anna kelly

0 votes

Linked Ideas

Comments

Oliver

Hi Caroline,

hope you are well and happy Friday!

Alerts and reminders are access driven - which means for any individual users or job tiles assigned the system looks at where they are within the access level hierarchy and their location / division access for the HR module. Users should receive notifications for employees they are above in the hierarchy as long as they have access to their location and division.

I hope this helps, any further questions then do not hesitate to contact us.

Kind regards,

Oliver

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