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Is Anyone Else Having Trouble Getting Resolution on Tickets or Helpful Responses?

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Comments

3 comments

  • Chip Motley

    Same issue: No response from support and HS Agent is not communication: No one answers the phone in Austin TX

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  • Hi Ed Archer,

    We are sorry to hear that you are having a frustrating experience with our customer service. We have looked into this for you and have been informed that your request has been escalated with high visibility, and our team will soon reach out to you for a workaround! Due to the nature of the request, these issues can take some time to resolve, and we thank you for your patience. 

    If you need anything further, please don't hesitate to reach out.

    Best,
    Fourth Communities Team

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  • Hi Chip Motley,

    An agent is currently working to resolve your ticket, thank you for your patience.

    Best,
    Fourth Communities Team

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