The customer is requesting the ability to remove/disable the unpaid holiday function from the system, as managers have been misusing it by treating it as a general option for time off without pay rather than for rest days.
They would prefer these requests to be recorded as absences instead of unpaid holiday requests.
The customer was previously advised that the function could not be removed and is now asking whether this is possible with the current system functionality.
Hello Abe,
That's correct. At present, the system does not support greying out, disabling, or removing the “Unpaid” button from holiday requests.
We have an area on the Customer Success Portal where all customers can post functionality ideas and vote on those they champion. Our product team use these ideas to help influence their development strategy.
Whilst I know the system doesn’t currently have the specific functionality you enquired about, I do highly encourage you to post your idea on our Customer Success Portal in order for other customers to review and vote. You in turn can also vote on other ideas previously posted. The more ideas and votes we have the better our product team can design our product roadmap.
Here is the direct link to the Customer Success Portal Ideas Page (you’ll need to log in to raise an idea and vote). There is a helpful ‘how to’ post pinned to the top of each Idea section to help you familiarise yourself with the ideas process.
A workaround would be to rename the unpaid holidays, for example, to "DO NOT USE":
WFM UK: Holidays: Rename Unpaid Holidays Label
Many Thanks,
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