For Fourth Engage, could you please advise on the correct steps an Admin should follow to extend access to an employee and also grant them the permission to edit branding?
I’ve reviewed the CSP article here:
https://help.hotschedules.com/hc/en-us/articles/4406539432717-Engage-QuickStart-Admin
However, I couldn’t find guidance on how to extend user access with the specific branding‑edit permissions, so I may have missed it.
Could you point me to the right process or documentation?
Thank you
Hello,
Thank you for getting in touch with us regarding this request.
Your Engage admin user is an individual user specially created to manage your engage settings.
This user is not linked to People System or has any company specific access.
This account is only used to administrate your Engage settings.
As long as that user has the credentials to log in this account will be able to modify your branding or other areas within Engage.
Normal users which have an account which can access Engage, this will then allow them to interact with posts or view documents until they are terminated.
To continue accessing their Engage admin, the user will simply need to log into the Engage Admin user which is uneffected by their termination in any way.
Best regards,
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