RME - Recipes moving to Manual Calculation

Jon Thorpe

We keep finding recipes moving to manual nutrition calculation without explanation, even when reviewing the audit events.

Is anyone else experiencing this?

Can fourth comment on the scenarios that would lead and auto calc recipe nutrition to move to manual without user intervention?

Comments

5 comments

Official comment
Leslie Grogan

January 28, 2022 16:28
Hi Jon Thorpe

Thanks for the post. If you can provide some example recipes (via Fourth's Support Team) for which the behaviour described has been observed, the engineering team can investigate further. If you had details such as 'when was the recipe last noticed to be auto-calculate' and 'when was it observed to have changed to manual calculation', this would help with the investigation.

Best regards

Leslie
Jon Thorpe

January 28, 2022 16:31
would you still want the records even though we're "correcting" them?
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Leslie Grogan

January 28, 2022 16:37
Yes, please.
0
Jon Thorpe

January 28, 2022 17:04
SIG LN Season Veg (Batch 60g)

This is the one called out as moving to manual without user intervention. we've since moved it back to auto calc nutrition
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Ian Smith

January 31, 2022 08:22
Hi,

We also see the same issue when using the Find and Replace tool, we have pinpointed to the issue being where the new ingredient does not have a unit of measure conversion or missing a nutrition value. We also see this where we use a sub recipe in an existing recipe and nutrition value missing.

Best,

Ian
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