ESS - Shifts don't feed through to Employee Self Service due to Several 'OFF' shift types

Michael Walters

• September 20, 2021 09:33

Employees who have several active Multiple employments are struggling to see their shifts via Employee Self Service. 

This is because Employee Self Service receives an 'OFF' shift for every day that the employees are not scheduled on their Multiple Employment and as a result of this, the employees cannot see their actual shifts via Employee Self Service.

Please can we either increase the number of shifts returned by employee self service to more than 200 to relieve this issue or please provide an alternative to this problem? 

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  Michael Walters

  • September 20, 2021 09:37

  Hi @Michael Walters

  Thanks for your suggestion! We value your feedback and appreciate you taking the time to share your thoughts. Your idea has been reviewed and is now currently marked as ‘OPEN FOR VOTING.’ Our Product team regularly review ideas to understand which requests may complement our existing solutions and benefit all our customers. If we decide to take your idea forward, we will let you know by updating the status. In the meantime, please take a look at the ideas raised by other customers and get voting!

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