Skip to main content

Refund of Student Loan Deductions

Joanne Cutter

How do I enter a refund of student loan deductions on Fourth?

The system has been deducting Student Loan payments but we have now received a letter from HMRC to say the loan repayments should not start until 6th April 2026 and we need to refund the employee any deductions made.

I cannot see anywhere to enter this payment as a Student Loan?

Does anyone know what I should do?

Thanks

0 votes

Linked Ideas

Comments

Fourth Customer Success Portal

Hi Joanne Cutter,

We see that your query was also raised (and answered) via our Support Team. We will paste in some information from that support ticket here so that it may be useful for other customers in the future.

To refund the student loan deductions already made, you can do this directly within the employee’s record by following the steps below:

  1. Add a stop date to the student loan on the employee’s profile
  2. Save the record
  3. Re-open the student loan record
  4. You should then see an option to refund the student loan
  5. You can then add a new student loan with a start date of 6 April so that the deductions begin again from that point

With best wishes,
Fourth Communities Team

Please sign in to leave a comment.