- set up the user outlets under User Settings
-set up approval groups
-at point of req/purch or invoice creating, user has to select the approval group
However, there is nothing stopping a user, from selecting the wrong approver group. One that might not even have access to the outlet.
We recently discovered this, because my AP manager continues to audit the database daily, for any invoices that are pending approval and ensure nothing is stuck anywhere - continue the flow.
He discovered that there was one invoice sitting under me waiting for approval, however I did not have anything under my workflow.
Have the department account drive the approval routing, rather than set up different approval routes, which leaves room for error, and would eliminate one step from the first user.
- Sales department account, would automatically route to the users with APPROVER rights under their user profiles for specific outlets. If no managers set up for a particular outlet, there would be one person always approving all invoices (typically accounting or general manager) that way the flow would still continue.
This would all be taken care by the user admin, and the system would take care of the routing.
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