current payroll is in august 2020
Hi Fourth,
is there a possibility to close and approve payroll which hasnt been processed since August 2020 ? at the moment system gives error message if trying to reset current payroll.
thank you
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Hello RWK Support
Thank you for this question.
If your intention is to roll the payroll to the current tax month, we recommend setting up a new pay (current) basis and moving employees onto it.
Alternatively, you could move or add dummy employee and place on hold before trying to close the payroll again - this might work.
Hope this helps!Best,
Lauren
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