Do I need to create an Invoice for a cancelled order?
Hi, one of my suppliers has just raised an interesting question - 'Our team use the Purchase to Pay supplier portal to recreate our invoices. Recently a number of orders were cancelled before we delivered. Do we need to create zero value invoices for these orders to close them off?'
Thanks for your question Ben.
If you are not planning to create a paper invoice there is no need to create an electronic invoice. If you are planning on sending a paper invoice then it might be worth replicating electronically so the statements balance.0
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