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Do I need to create an Invoice for a cancelled order?

Ben Oliver
  • Edited

Hi, one of my suppliers has just raised an interesting question - 'Our team use the Purchase to Pay supplier portal to recreate our invoices. Recently a number of orders were cancelled before we delivered. Do we need to create zero value invoices for these orders to close them off?'

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Moty Dimant

Thanks for your question Ben.

If you are not planning to create a paper invoice there is no need to create an electronic invoice. If you are planning on sending a paper invoice then it might be worth replicating electronically so the statements balance. 

 

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