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Not able to add new product to a template

funkyzeit1809
  • Edited

Ive created several new products that i wanted to add to my templates how ever once i got to a particular template my new products are not listed? Is there something that needs to be done or approved prior to be being able to add them?

update

How come same item when i open one template is available to be added while in the other template doesnt exist???

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Comments

7 comments

Date Votes
  • Jessica Sanderson

    Hi @funkyzeit1809, thank you for your question.

    Before you can add products to a purchase template they must first be added to the inventory guide, you can find the guide under Inventory > Guide.  Once you have added the products you can then re-open your template and the products will be there waiting for you to add.  If the products are still not appearing please check in the guide that 'In Order guide' is ticked against the product you are trying to add.  Please see the example below

    For further assistance on creating templates please see the article below

    https://help.hotschedules.com/hc/en-us/articles/360042712651-Purchasing-Inventory-Creating-a-Purchase-Requisition-Template

    I hope this helps.

    Thanks 

    Jessica  

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  • funkyzeit1809

    Thanks for the reply it is helpful however it doesn't solve my case. Ill give an example once i create a new product that product doesnt exist in any of my outlets. Its basically unassignable.  Once i open a product and go to GL account it doesn't let me assign to any existing outlet which is the main reason why i am not able to add it to any particular template.

    Once i am able to assign to certain outlet ill be able to add them to templates,

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  • Jessica Sanderson

    Hi funkyzeit1809, would you be able to confirm which company you work for?

     

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  • funkyzeit1809

    offcourse Old Mill Toronto

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  • Jessica Sanderson

    Thanks, could you also confirm the department and product numbers you are trying to add?

     

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  • funkyzeit1809

    basically if you look into product 7992 i am unable to assign to any of the existing templates

    i was trying to assign it under sushi and hors

    Ive noticed many of the products since last one was orange juice (at home at the moment cant recall the exact number)

    all new products dont have GL account assigned to any of the departments in our case main kitchen and store room.

    And for some reason i am not even able to assign them right after i create them.

     

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  • Jessica Sanderson

    Hi,

    You cannot currently add any products to the guides because inventory is in progress, as soon as the inventory is closed you will be able to add the products to your guide and in turn add the products to your template.

    I hope this helps but please come back to me if you have any further questions.

    Kind regards

    Jessica 

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