Managing employee start dates for Flow integration

Tim Duboisson

• July 23, 2020 12:17

Looking for clarity on correct process for managing Continuous Service Start Date and Payroll Start Date entries in Employee Details so that data flows correctly into FLOW integration.

Understand Continuous Service Start Date should be date employee first joined the business and Payroll Start Date should reflect when employee returns to business in the event there was a break in employment.

Does Payroll Start Date also need to be changed every time employment status changes, e.g. promotion or transfer to another location within the group?

Have read https://help.hotschedules.com/hc/en-us/articles/360042284552-WFM-Flow-Integration-Configuration but can't see this addressed specifically?

Thank you!

 

 

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  Saskia Dykstra

  • July 30, 2020 10:58

  Hi Tim Duboisson,

  Thank you for your question,

  The payroll start date will remain the start date for that employee within that employment. Any job title or location changes will have an effective start date but that will not amend the original starting date. You will see these changes in the Career History and the Employment History.

  I hope that helps

  Thanks,
  Saskia
  Fourth

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  Milan Horvath

  • October 14, 2021 13:22

  Hi,

  I'm having the same issues here. I have gone through all the resources available and I still don't understand how to avoid confusing FLOW system. We have a large number of employees who were rehired and due to set up of our business they would change their employing company/payroll but keep their continuous service. I don't understand how this issue can be fixed.

  I suggest that Fourth uses the continuous service start date as a date for statutory purposes. At the moment this is being calculated from Payroll start date. This means I can't change the payroll start date for an employee whose continuous service is longer as this will affect their accruals for holidays, sick pay etc.

  Thanks.

  Milan

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  Stevey Scott

  • November 25, 2021 11:04

  Morning Milan Horvath Adam Dattis

  This has now been raised as an idea and our product development team will review. 

  Best

  Stevey Scott - Fourth 

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  Adam Dattis

  • November 25, 2021 12:42

  Milan Horvath Stevey Scott Hi Milan.  A link to the idea is here for your voting.

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  Milan Horvath

  • December 14, 2021 15:06

  Hi Adam Dattis. Has there been any feedback from your development team on this issue?

  Thank you :)

  Milan

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  Adam Dattis

  • December 14, 2021 15:22

  Hi Milan Horvath 

    Thanks for reaching out.  Our product team routinely look at ideas to inform their product roadmap. If your idea is chosen, or if it informs part of a larger strategy, the product managers will update the status on the idea page:  Have you voted on your own idea yet?  Please see my comment above where I provided a link for you to review your idea: please  add some more context if you would like.  There is the ability to vote on your idea too and see if other customers are also supporting this idea.  I'm sorry I can't tell you if the product owners will take your idea forward or not, but it will absolutely be discussed, reviewed, and considered along with the other ideas raised to ensure our customers' comments are informing our next steps.

  Anything further, please do fell free to reach out.

  thanks

  adam

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  Milan Horvath

  • December 14, 2021 15:28

  Hi Adam,

  Thanks for your response. I fully understand. Sorry, I'm unsure of how do I get about 'voting' for my own idea?? Do you mind the up arrows next to the comment post?

  Thanks.

  Milan

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  Adam Dattis

  • December 14, 2021 15:32

  Hiya Milan Horvath

    that is absolutely correct... up arrow next to your ideas.  (and if you have time to review some of the other ideas, your feedback would be really valuable!!!)

   thanks!

  adam

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