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Usual hours

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8 comments

  • Official comment
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    Lucy Cunningham

    Hi Tsara Taylor

    Thank you for your question.

    We have recently published the following article around the new guidance for flexible furlough, which outlines the changes Fourth are planning to develop - this includes a function to extract the data for usual hours worked on specific dates. A release date hasn’t been confirmed just yet, however, this is one of our top priorities so please keep an eye out for release notes with further details.

    https://help.hotschedules.com/hc/en-us/articles/360044399012-Flexible-Furlough-Scheme-June-2020-Guidance

    In the meantime, should you wish to report on hours worked during a specific date range, outside of the rota dates, you can use one of the rota exports. Either the Employee Hours Worked export or the Forecast vs Actual vs Paid Hours – Daily export should provide this detail, both can be found in Rotas/Labour Productivity > Reports > Exports.

    I hope this helps.

    Best,

    Lucy

    Fourth

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    Jamie Flarry

    Hi Lucy

     

    The export "Employee Hours Worked" doesn't help as it excludes holidays hours which have to be included in the reporting to HMRC

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    Lucy Cunningham

    Hi Jamie Flarry

    Thank you - yes, you're absolutely right, the rota reports don't include holiday hours, which is why we're working on some new functionality to make sure that all the necessary data can be extracted. 

    Best wishes, 

    Lucy

    Fourth

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    Tsara Taylor

    HI Lucy Cunningham,

    Is there any update on when we might be able to report on paid holiday hours yet? I haven't seen any relevant release notes yet.

    Having to manually calculate for all employees week by week currently is super time consuming and we are aware we're not using the correct usual hours for the 2019/20 tax year until these hours are included.

    Thanks,

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  • Avatar
    Lauren Harvey

    Hi Tsara Taylor,

     

    Thank you for this question.

     

    The "Employee Hours Worked" export, in the Payroll Module, does report on holiday hours.

    Perhaps this will be suitable?

     

    Hope this helps.

     

    Best,

    Lauren

     

     

     

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    Tsara Taylor

    HI Lauren Harvey,

     

    Thanks for the reply.

    I've tried running this report today but it doesn't look right. Some people hardly have any increase in hours vs the rota version, despite having taken hols, some are being reported as having worked hours before they joined the business and some employees are duplicated on the reports each date range they are run for.

    How can I submit a request for this to be checked?

    Thanks,

    Tsara

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    Tsara Taylor

    Sorry Lauren Harvey have just re-run a test report without ticking the furlough employees only and it potentially works correctly like that - do you know if there is an issue when ticking the furlough employees only?

    These are the only employees we need the data for but if the data is corrupted when ticking that of course we won't do so and will filter out the excess manually.

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    Lauren Harvey

    Hey Tsara Taylor

    In this instance, we would need to create a technical case in order to get some assistance with checking this.

    You should receive an email notification shortly with a reference number, as I have raised a technical case on your behalf. Please do let us know if need anymore assistance.

    Best,

    Lauren

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