clear pending orders in trade simple

Adam Dattis

• June 12, 2020 15:43

When we closed all the sites back in March, there would have been a large amount of pending orders waiting approval in Trade Simple and also showing on the mobile ordering app logins for managers as tasks awaiting approval. Question is:   can fourth safely clear all these pending orders for us so that when we re open the system is effectively clean?

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  Liz

  • June 15, 2020 15:55

  Hi Adam,

  Thank you for your question and for making the most of the Customer Community by sharing your query here.

  We've had a look at your query and it seems that this is more of a technical request so we have escalated it as a ticket to our Technical Support Team.

  The team will look into this and get back to you directly.
  You'll receive an email notification with your ticket details and you can also monitor/update your tickets with us by going to:
  Profile Dropdown (on the top-right with your name) > My Activities > My Requests

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