Furlough reporting


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    Sophie Waters

    Hi Erik,


    Thank you for the question. Without an example it's difficult to check your issue, but I would suggest checking that your payment types are set up with or without the furlough flag as necessary; the release note for our furlough export contains more information: https://fc.force.com/customer/s/article/WFM-Release-Note-Furlough-Employer-Costs-Export. Please note the 'Example Setup of Payment Types' section for these, and any exclusions which may be why you are not seeing a pro-ration.


    If you have any further questions then please send through an example to our support team and they should be able to look into that for you.


    Many thanks,



    Solution Director.



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