Furlough reporting

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    Sophie Waters

    Hi Erik,

     

    Thank you for the question. Without an example it's difficult to check your issue, but I would suggest checking that your payment types are set up with or without the furlough flag as necessary; the release note for our furlough export contains more information: https://fc.force.com/customer/s/article/WFM-Release-Note-Furlough-Employer-Costs-Export. Please note the 'Example Setup of Payment Types' section for these, and any exclusions which may be why you are not seeing a pro-ration.

     

    If you have any further questions then please send through an example to our support team and they should be able to look into that for you.

     

    Many thanks,

     

    Sophie.

    Solution Director.

     

     

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