Furlough reporting

Aine Roach Jones

• May 19, 2020 00:00

Hi,   Can you help please? When I run the furlough export report, and I have an employees that are coming out of furlough in the middle of the a period, it doesn't take that in to calculation, and the export shows the whole amount that have been paid out for the period. Is there another way to work this out please?   Thanks,   Aine   @Erik Larsson​   

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  Sophie Waters

  • May 19, 2020 00:00

  Hi Erik,

   

  Thank you for the question. Without an example it's difficult to check your issue, but I would suggest checking that your payment types are set up with or without the furlough flag as necessary; the release note for our furlough export contains more information: https://fc.force.com/customer/s/article/WFM-Release-Note-Furlough-Employer-Costs-Export. Please note the 'Example Setup of Payment Types' section for these, and any exclusions which may be why you are not seeing a pro-ration.

   

  If you have any further questions then please send through an example to our support team and they should be able to look into that for you.

   

  Many thanks,

   

  Sophie.

  Solution Director.

   

   

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