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3 comments

  • Fourth Customer Success Portal

    Hi @Alisha Shah​ 

     

    I understand this conversation has been moved to an email thread with someone in your business.

     

    If you need further assistance, please do let us know 😊

     

    Best,

    Zaina

     

    Fourth

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  • Anonymous User

    Hi Zaina,

     

    We Still haven't managed to get this resolved. Please could you advise the best person to talk to regarding this? (i.e. someone within the data team)

     

    Thank you!

     

    Alisha

    0
  • Fourth Customer Success Portal

    Hi @Alisha Shah​,

     

    Sorry for the delay in response - We were trying to figure out where this email thread was for you.

     

    It seems that there is currently an email thread between Fourth's Customer Care team and your BA team around this. In order to align the conversation, we're reaching out to the team to bring you into the loop 😊 Just to make sure it's the same conversation for everyone involved and avoid any potential confusion!

     

    Let us know if there is anything else we can do!

     

    Best,

    Rozz

     

     

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