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I'm trying to book an Ask fourth session, and follow the link but it comes up as a blank page (black). How do I go about booking a 45 min slot in Feb? thanks Val

Val Still
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8 comments

Date Votes
  • Val Still

    Hi Zaina

    I download it, open takes me to eventbrite, I go to select date, click on it and it a blank black page​.  Do I have to create an eventbrite account?

     

    Val

     

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  • Val Still

    I have tried but seem to get the same page.  Is there a number I can call to book onto a session, as this is taking up so much time?

     

    Thanks

     

    Val​

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  • Fourth Customer Success Portal

    Hi Val,

     

    So sorry to hear that! When you click on the link, does a black tab appear at the top of the screen asking you to click 'Download'?

     

    If so, please click that and download the file, which should hopefully take you through to register onto a session. If not, please do let me know 😊

     

    Best,

    Zaina

    Fourth

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  • Fourth Customer Success Portal

    Hi Val,

     

    It may be because all the dates for February are now booked up. Are you having the same problem when selecting March as well or does it not let you select March at all?

     

    Apologies for the back and forth!

     

    Best,

    Zaina

    Fourth

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  • Val Still

    To be honest, I didn't try March, but I will now and let you know.

     

    thanks for your help

    Val​

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  • Fourth Customer Success Portal

    Good afternoon {@005D000000AJvgmIAD}​ and {@0053z00000AqCNxAAN}​ ,

     

    So sorry you've had trouble booking onto sessions - Unfortunately we don't have a phone number to call for you to book sessions. I've just had a look and found some dates for March and April available:

     

    March Link - https://www.eventbrite.co.uk/e/workforce-management-ask-fourths-march-2020-tickets-69273361489

     

    April Link - https://www.eventbrite.co.uk/e/workforce-management-ask-fourths-april-2020-tickets-69193035231

     

    Please may you try these direct links to see if they work better for you?

     

    Alternatively, you can get in touch with your Fourth contact who should be able to help arrange this or organise some time with a Solution Consultant for you.

     

    I hope this helps? Please comment below if you have any further questions 😊

     

    Best,

     

    Heather

    Fourth

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  • Kasia Kuzmicka

    Same here

    i have been trying to book one for quite a few weeks but I am experiencing the similar issue

     

    Regards,

     

    Kasia

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  • Kasia Kuzmicka

    Hello Heather

     

    Thank you for those

     

    They work perfectly

     

    Regards,

     

    Kasia​

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