Is there a way to run a report that shows all Return Orders that have been created & received?

Joshua Wright

• February 03, 2020 00:00

Posted on behalf of @Brenda Isken​    We need to run a report that will show Return Orders for a give date range, to help us understand how many Products are returned.   Is there a report that will help us?

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  Anonymous User

  • February 03, 2020 00:00

  Hi @Joshua Wright​ and @Brenda Isken​ 

  All the return orders will appear on the unbilled report, but another report you can use to track what has been returned is the Returns Material Authorization. This report can be run by date range.

  Thanks

  Jess

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  Joshua Wright

  • February 03, 2020 00:00

  Hi @P2P Solutions​ 

   

  I believe that the Return Orders in question will have Credit Notes attached. Therefore, they will be classed as 'Billed' and do not appear on the Unbilled Receiving report. Furthermore, the Returns Material Authorization report only returns orders that are open.

   

  Is there perhaps a specific criteria for these reports that would help?

   

  Many Thanks,

   

  Josh - On behalf of @Brenda Isken​ 

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