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How do we change printing preferences and ensure they remain the same?

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3 comments

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    Pritesh Patel

    Hi @Marcel Blotny​ ,

     

    Thank you for your question,

     

    As you rightly said, each user can determine their own Preferred Printing size via Edit > Preferences > Printer. This will mean each time they decide to print reports from the solution, it will print in their preferred size,

     

    If this is not the case and you are finding that even though the users have setup their own preferred printing size, reports are still being printed in the "Letter" format, our colleagues in the Support Team will happily investigate this further for you, @Andrew McEvoy​ @Joshua Wright​ 

     

    Best

    Pritesh

    Fourth

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    Marcel Blotny

    It overwrote the second screenshot.

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    Marcel Blotny

    Hi Pritesh,

     

    Thank you for your confirmation. However it really doesn`t save the settings. The printer preference is set on A4 and it works with all other reports, but this report needs to be changed under page set up once the report is open.

    Thank you,

     

    Marcel

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