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On Behalf of a customer. Issues with Rotal overtime setting for multiple employees.

Roberto De Vivo
One of my customer has just changed the way they work with the rota module where. Initially, while submitting the rota to payroll, they used to omit all overtime and track manually submitting everything to the payroll team on upload grids, the negative effect of this was that all overtime would be wiped from the monthly wage cost analysis report. The new instruction is to allow everything though.   The customer had feedback that for employees that have multiple employments, it doesn't pick up any overtime for anything outside of Job A.   For example, employee is contracted to 20 hours and works as Job A in the restaurant, if they work their 20 in the restaurant but also do 8 hours in reception as a Job B, the additional payments prompts no additional hours, so they won't get paid the additional 8?   Can I kindly have some assistance please?
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Carina Pedrica

Hi Roberto

Great question, thanks. 

 

Firstly, a few checks would need to be carried out to ensure the portal is set up for this. 

The system admin will need to ensure that the overtime functionality has been turned on Rotas > Global Settings.  From here Overtime & Include M.E in Overtime need to be set to Yes.  Overtime calculation should have All associated with main job selected.

 

It is also important to set up the overtime contract correctly:

https://fc.force.com/customer/s/article/WFM-Setting-Up-Overtime-Functionality

 

Hope this helps.

Best

Carina

 

Fourth

 

Roberto De Vivo

Thank you so much for your assistance. Really helpful.

 

Roberto

Lisa Date

Thanks very much for this, will go and try it now!

 

Lisa Date

The below is what we currently have, is that correct?

Lisa Date

Overtime - Yes

Include Multiple Employment in Overtime - Yes

Overtime calculation - All associated with main job

Carina Pedrica

Hi @Lisa Date​ 

You are spot on, perfect!

If you require any more assistance, you can also book onto our Ask Fourth sessions: select this link: Ask Fourth

 

Best

Carina

 

Fourth

Lisa Date

Hi Carina

 

Unfortunately those settings were already applied. My colleague is checking the overtime contracts.

 

Thanks

 

Lisa

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