Re-Opening Closed Purchase Orders

Bueno, John

• April 03, 2019 00:00

Good Morning,   Our Director of Purchasing has the "Property Admin" Access (with the Re-Open Closed PO tick box checked)  which should be able to re-open a closed PO. However as per instruction ​to right click on a closed PO the "Re-Open PO" doesnt seem to appear in the "right click" options.   We might be missing a few clicks and is hoping that someone could give an answer.   Thank you in advance.   //john    

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  Anonymous User

  • April 03, 2019 00:00

  Good Morning {@005D000000AN6cmIAD}​ ,

   

  Many thanks for your query. If the user permissions within Property > Set Up > User Groups > Purchasing > Re-open Purchase Orders is enabled then the user should right click on the closed PO and see the option to reopen the closed PO. The document below details which options they can expect to see.

   

  https://fc.force.com/customer/s/article/General-Release-Notes-Purchasing-Inventory-4-6-83

   

  Please also check that within the user permission Re-open Purchase Orders that you have enabled the below

  If both the settings are enabled within the user group and you are still unable to see the reopen closed PO option please raise a case with the support team for further assistance.

   

  Best

  Nina

  Fourth

   

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• 

  Anonymous User

  • April 03, 2019 00:00

  Good Morning {@005D000000AN6cmIAD}​ ,

   

  Many thanks for your query. If the user permissions within Property > Set Up > User Groups > Purchasing > Re-open Purchase Orders is enabled then the user should right click on the closed PO and see the option to reopen the closed PO. The document below details which options they can expect to see.

  https://help.hotschedules.com/hc/en-us/articles/360042283212-General-Release-Notes-Purchasing-Inventory-4-6-83

   

  Please also check that within the user permission Re-open Purchase Orders that you have enabled the below

  

  If both the settings are enabled within the user group and you are still unable to see the reopen closed PO option please raise a case with the support team for further assistance.

   

  Best

  Nina

  Fourth

   

  0

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