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How to delete record receipt in tronc2

Obaro Ogezo
Hi All,   I have got a query from a customer where they have recorded the wrong end date on the recorded receipt and this is causing issues in regards to the tronc fund.   Please could you advise on the best possible way to deleted this from the recorded receipt.   Kind Regards   Obaro
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Shannon

Hi Obaro,

 

If the customer needs to edit the dates that they entered in record receipts they will need to go into allocate receipts for the latest period and then zero out the costs.

 

Once this has been done and saved, when they go back into record receipts they will notice that the current line figures will be editable showing 0 and a delete option will be available next to it.

 

Clicking delete will then remove the current line and move it back to the last period. They can then add then the correct dates in.

 

I hope this helps.

 

Kind Regards

 

Shannon

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