AP was receiving messages from ADACO that there were files to download but none were available

Yavon Hudgins

• July 11, 2018 00:00

Can someone look into this and get back to me?​

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  Paul Newsom

  Community team

  • July 11, 2018 00:00

  Hi @Yavon Hudgins​ 

   

  Thanks for raising this discussion - looking into this, it is something that would be best handled as a case with our Service Team.

   

  You can either escalate to the member(s) of your business who are responsible for raising cases with Fourth. Or, if you are this person, you can select your name on the top-right of the Customer Community and select the 'Raise a Technical Case' from the drop-down options. 

   

  I hope this helps? Let me know if there is anything I can do to help!

   

  Best,

  Paul

  Fourth

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