On Behalf of the Customer
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If they use Lieu hours, Contracts can be set Negative lieu hours so that hours are deducted from a 'bank' if they haven't been worked. You can then pay the balance monthly.
Hope this will help when they are back up and running.
Kindest
Debbie
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Hi Debbie
Thanks for this, but is there not a way we can amend the entries?
Is there any guidance on how the lieu hours works so I can read through it?
Thanks
Lisa
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Hi {@005D000000ANFwCIAX}
The following article should explain a bit more as to how lieu hours work and how they're set up: https://fc.force.com/customer/s/article/WFM-Configure-Lieu-Hours-Functionality
We've also recently developed some new functionality to allow overtime and lieu to be calculated over 2 or 4 weeks:
I hope these are helpful, please let us know if you have any further questions, or reach out to Roberto (CSM) should you wish to discuss this with a Solution Consultant in more detail.
Best,
Lucy
Fourth
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