Skip to main content

Import Guide to a Mantain Guide

Download Our App

Download on the App Store Get it on Google Play

Comments

2 comments

  • Joshua Wright

    Hi @Miquel Andreu Serra​ 

     

    Thank you for your query and many thanks to @Mark Whitmore​ for replying to this.

     

    You will notice on the exported file that columns E and G are populated with a numeric on some lines, but not others. You must ensure that each cell on columns E and G are populated, even if it is 0.

     

    Please review the above and re-attempt to import the file. You should now be successful.

     

    Best Regards,

    Joshua 😀

    0
  • Mark Whitmore

    Hi @Miquel Andreu Serra​ ,

     

    Many thanks for your post.

     

    It sounds like this is a technical error rather than an operational one.

     

    May I suggest you raise a case for our technical team to investigate what is generating the error. You should be able to do this by clicking on your name on the top right hand of the screen here in the community and then selecting 'New Case'

     

    Best

    Mark

    Fourth

    0

Please sign in to leave a comment.