FnB Live: What should I do if the invoice or credit has not arrived into FnB?

Fourth Customer Success Portal

• March 19, 2018 00:00

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  Alison Fraser

  • March 19, 2018 00:00

  Hi there!

   

  Thanks for your question! Each supplier submits invoices and credits at different time periods before or after the delivery of goods. Some will submit the invoice or credit on the day of delivery or return, others one or more days later. If you are expecting a document and it is not shown on the system it is best to contact the supplier to confirm that they sent the invoice or credit in the first instance.

   

  Best, Alison

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