StarChef: Why am I unable to see the name of the supplier and distributor code of an ingredient?

Fourth Customer Success Portal

• March 23, 2018 00:00

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  Alison Fraser

  • March 23, 2018 00:00

  Thanks for your question. If you can't see the information it is due to that data not being assigned to the group level. Suppliers and distributors must be associated to the relevant group within Starchef to control access and visibility of this information. If the field is displayed as unknown/unavailable the supplier is not associated to a group that you have access to, speak to your system administrator to get this configured.

  Best, Alison

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