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We currently have the super journal available on Fourth: but there is a header that exists called Division Code, but is not populated with data?

Adam Dattis

We currently have the super journal available on Fourth and we use this function to create our journals, there is a header that already exists with the title Division Code but is not populated with data, we are requesting for Fourth to include the data for this header, see Super journal headings below:

 

NominalCode Amount Description LocationCode DivisionCode JobCode EmployeeNo

 

Is this a configuration that we need to undertake? All our accounting codes are in the division. We are not looking for any development, but only the field to be populated. Our Customer Success Manager recommended this article: as a first step:

 

https://fc.force.com/customer/s/article/WFM-Super-Journal

 

but this didn't specify why the division header did not contain any data. What do you think we can do to configure the Super Journal to obtain this data please?

 

Raised by {@005D0000003mzIKIAY}​  on behalf of {@005D000000ANccKIAT}​ .

 

what do you think?

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Adam Dattis

Amazing @Debbie Thomas​ ... thanks for the first next steps. Is there a path we should follow in order to get you the info 'confirm which version you are running' and then @Beverley Mercer​ will be able to advise on this and the detailed or summary version. thank you!

Beverley Mercer

​Please see screen shot below: We run the detailed

Anonymous User

Hi @Adam Dattis​ @Beverley Mercer​ 

Sorry this is not a straight forward answer so please bear with me.

 

When running the Super journal as Detailed and Standard, the division code should populate if it is in the Division set up.

There are other versions of the super journal that may not include divisions as this was not the requirement when these versions were developed.

 

If you are running the summary version of the standard Super Journal we may need to look at how the information is being grouped. If this is at location or company level the division code does not display.

 

Please can you confirm which version you are running and if you are running detailed or summary.

Please let me know if this doesn't make sense.

Kind regards

Debbie

Fourth

Anonymous User

Hi @Beverley Mercer​ @Adam Dattis​ 

I have checked your portal and it looks like there are some accounting system codes missing from the Division set up.

These can be added by anyone who has access to the Divisions in HR > Company Admin > Divisions.

You can run a custom report to easily identify which divisions are missing codes.

HR > Reports > Custom reports

Create a template

From the Employee work details page;

Select Division

Select Division Accounting Code.

Run report

 

Once these have been entered, this will resolve the issue for you.

Kind regards

Debbie

Fourth

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