Adaco Query

Comments

6 comments

  • Avatar
    Mark Whitmore

    ​Hi @Jessica Sanderson​ ,

     

    Have you created a Project approval route? If you do this, then when the project is sent for approval the Users in the list will get an email.

     

    Best

    Mark

    Fourth

    0
    Comment actions Permalink
  • Avatar
    Mark Whitmore

    ​Hi @Jessica Sanderson​ ,

     

    Have you created a Project approval route? If you do this, then when the project is sent for approval the Users in the list will get an email.

     

    Best

    Mark

    Fourth

    0
    Comment actions Permalink
  • Avatar
    Jessica Sanderson

    Hi Mark

    This is not the case on projects.  We have approval routes set up for projects but no emails are generated . 

    0
    Comment actions Permalink
  • Avatar
    Jessica Sanderson

    Hi Mark

    This is not the case on projects.  We have approval routes set up for projects but no emails are generated . 

    0
    Comment actions Permalink
  • Avatar
    Mark Whitmore

    Hi @Jessica Sanderson​,

     

    ​This may need to be raised as a defect then.

     

    As long as you have your User communication set-up Edit > Preferences > Communication > Email Interface and (If set to Outlook,) your Outlook open then this should generate the email.

     

    I have tried this on a testing portal and it does generate the email as with other approval routes.

     

    Best

    Mark

    Fourth

    0
    Comment actions Permalink
  • Avatar
    Mark Whitmore

    Hi @Jessica Sanderson​,

     

    ​This may need to be raised as a defect then.

     

    As long as you have your User communication set-up Edit > Preferences > Communication > Email Interface and (If set to Outlook,) your Outlook open then this should generate the email.

     

    I have tried this on a testing portal and it does generate the email as with other approval routes.

     

    Best

    Mark

    Fourth

    0
    Comment actions Permalink

Please sign in to leave a comment.

 
Fourth
Community
 
 
 
 
Connect With Us
 
 
  © 2020 Fourth Ltd Registered in England and Wales No. 3887115 VAT Registration Number:764526707  
  Legal & Privacy  
     
     
 
Powered by Zendesk