How to deactivate/delete old templates.

Marcel Blotny

• May 31, 2019 00:00

Hi, We have various old templates which we can`t delete anymore as they have been used previously. There seems not to be any option to deactivate them neither. What can we do to not have them appear anymore? We "recycle" the ones we can but when we have the wrong ordering outlet we can`t change this neither.   Thank you,

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  Josh W

  • May 31, 2019 00:00

  Hi Marcel,

   

  You will need to raise a technical case to remove these templates. If you can send an email to case@fourth.com containing a list of all the templates you wish to be removed, we can review this request.

   

  Thanks,

   

  Joshua

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