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Rota shifts on Workforce Management

Fourth Customer Success Portal
Hi all!   I have some questions from the lovely @Alina Simonin​:   - If I change current shifts – what happens to their past records – are these being affected in any way, in terms of historic record, rotas submitted to payroll? - Can I delete shifts or would this impact past rota records? - How can I make shifts inactive on the system ( I am not talking about assigning the PAYE on their settings, but having them visibly inactive when looking at all the shifts on Rota module / Shift administration if we wish to keep them for time being?   Best, Rozz
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5 comments

Date Votes
  • Fourth Customer Success Portal

    Hi @Alina Simonin​,

     

    Just had a look at this for you and adjusted the settings for the article - It should work now!

     

    Thanks so much for letting us know! I hope the article helps to answer your questions!

     

    Best,

    Rozz

    Fourth 

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  • Alina Simonin

    Hi Rozz,

     

    Yes, it is very helpful, indeed!

     

    Many thanks for your help

     

    Kind regards

    Alina​

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  • Anonymous User

    Hi @Alina Simonin​ 

     

    There's a fantastic article available in the community named "Best Practice - Creating and Deleting Shift Types". Simply type the title in the search bar: https://fc.force.com/customer/s/article/Best-Practice-Creating-and-Deleting-Shift-Types

     

    Please view section named "Removing Shift Types – Best Practise" within the article which covers all your questions!

     

    Hope this helps.

     

    Silvio

    Fourth

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  • Alina Simonin

    Hi Silvio,

     

    Many thanks for your response.

     

    Unfortunately, the search brings me to 'no result' page.

     

    Please could you resend the link.

     

     

    Thank you

    Alina​

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  • Fourth Customer Success Portal

    Hi @Alina Simonin​,

     

    Here is the link again: https://fc.force.com/customer/s/article/Best-Practice-Creating-and-Deleting-Shift-Types

     

    If this doesn't work, you can use the Search bar at the top of the page and search the article title - 'Best Practice - Creating and Deleting Shift Types'.

     

    Thanks for letting me know of your error - I'll investigate!

     

    Best,

    Rozz

    Fourth

     

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