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Supplier catalogue is locked by another process. What is that process and how can I unlock it?

Alex Bates
I would like to import supplier catalogues into fnbshop, but it say the process is locked. I am not aware of how to unlock it, or what process is locking it. Can someone help me with this?
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Caroline Evans

Hello Alex,

 

Thanks for your question.

 

This message won't stop stop you using the functionality. It usually appears when a catalogue is in progress although I can see this isn't the case for you. To learn how to use them have a look at the article, Release-Note-Supplier-Catalogue-Update as this shows all the steps needed to export and import the document.

 

Cheers,

 

Carol

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