Skip to main content

Difference between Line Manager Notification & reports to access levels

Anonymous User
Hello, If I am to change the reports to under batch update and if previously somebody manually set the line manager notification would the batch update override the line manager notification settings?   One of out managers wasn't receiving the notifications for holiday requests from an employee although this employee's reports to was changed. When we looked further, in the line manager notification tab, this individual's holiday requests were being sent to the old manager.   Also when we go into see the history, we can't see reports to history. Do you know why this is?   Thanks!  
0 votes

Linked Ideas

Comments

Anonymous User

Hi @Lavender Salisbury​ 

This is a really interesting question!

Line manager notifications can be set from inside the employees record.

You can set a 1st and 2nd line managers in this screen.

From what I understand from your post...

  • The employee reports to is correct
  • The line manager notification has been set up in the record and this is overriding the Reports to.

This does seem logical but I agree it is not practical.

I will need to test to confirm this is the case and I will post my finding on here.

Many thanks for the question!!

Kindest

Debbie

Fourth

 

 

Anonymous User

Hi @Lavender Salisbury​ 

When setting up Line Manager Notifications the 'Reports to' will populate the 1st line manager.

If this is changed to someone else, it will override the 'Reports to' and holiday notifications will now go to the person entered in the Line Manage notification and NOT the 'Reports to' as the system assumes there is a reason for the change.

 

If the 'Reports to' is changed, either in the record or via the Batch update, this will also update the line manager notification and change back to the 'Reports to'.

 

I hope this helps

Debbie

Fourth

 

Please sign in to leave a comment.