How do you remove Products from within the Counting app? Many thanks

Jayne Taylor

• January 07, 2020 00:00

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  Joshua Wright

  • January 07, 2020 00:00

  Hi Jayne,

   

  Thanks for posting on the Community!

   

  When say 'remove', do you mean to remove the Product from an Outlet Guide?

   

  Many Thanks,

   

  Joshua 😁

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  Jayne Taylor

  • January 07, 2020 00:00

  Hi Joshua

   

  No I know how to remove from an Outlet Guides, however, I do not know how to remove from within the counting app on the Ipads.  I have multiple Outlets using the app, and whilst their guides are correct, not all products are required on the app and ​I am not sure how to tell them to delete?

   

  If product is removed fromthe Inventory Guide does this also remove from the app?

   

  Hope this makes sense?

   

  Jayne

   

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  Nina Hasell

  • January 09, 2020 00:00

  Hi Jayne, thank you for your question. The way to remove products from the Apps is to take them off the guide, inactivate them or delete them. We have been advised that a period of inactivity, so not being counted for a number of periods, should also remove them but we are in the process of confirming this and will advise shortly.

   

  Best Regards

  Nina

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