Is there a way to enable and change the communication interface for all users?

Joshua Wright

• October 04, 2019 00:00

Currently, some users have their Communication Interface settings set as "Disabled", but we would them all set to "Outlook". How can we do this without editing the setting for each individual user?   @Kereem Ferrol​ 

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  Mark Whitmore

  • October 04, 2019 00:00

  Hi @Kereem Ferrol​ ,

   

  Thanks for your great question​! Although a system administrator can manage the property communication interface Property > Administration > Communication this will not effect each individual User. This needs to be managed by the User in Edit > Preferences > Communication.

   

  As part of an implementation this is normally left turned off for Users during training, then activated for all of Users upon go live.

   

  If you need this completed please contact either your Solution Consultant or Fourth Customer representative and they will activate this for you.

   

  Best

  Mark

  Fourth

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