Should Rota Summary Report (in Rota Module) have processed TRONC figures when exported as a text file (*csv)?

@John Wark​ : NAMCO are using the above report for their payroll.

Hi @John Wark​,

Thanks for the question - The Customer Community is a great place to post generic solution queries!

Our experts have been looking into this and it seems they are going to need to investigate this further - Once we have a confirmed answer, we'll update this post 😊

Thanks for your patience - In the meantime, have you seen the other useful resources we have available on the Customer Community? Just search 'Rota' and have a browse!

Best,

Rozz

Fourth

Hi Deepak,

I apologize for the delays in you receiving a response on this. I've been asked to look into this for you.

Due to the number of fields in the export, running it "on-screen" is only able to pull back so many of those field but exporting it allows for all the fields to be received. At the moment when checking several customer portals, the report functionality is working in the same way and is a field that is expected to be in the export.

Kind regards,

Daniel