I want my send the pension Documents via email to an employee and the box is greyed out. How can I resolve this.

Hi there!

If the​ box is greyed out within the 'Send out Documentation' screen, it usually means that the employee does not have a personal email address within their record. 

You can add one in the employee's Personal Details Page in HR Module (Employee Info > Personal Details). Once added, select the box to 'Deliver Pension Information to email' and save the page. Next time you go into the 'Send Out Documentation' screen, you will be able to send the Pension Letters to the employee's Personal Email Address.

Best,

Ali

Fourth