2nd Line Manager Holiday Authorisation Issue

Emma Darby

• February 01, 2019 00:00

I have set up the PAs in my company as 2nd Line Manager so that they can approve holidays on the system whilst maintaining the correct 'Reports To' field, but when holiday requests come through they cannot be seen in the HR module homepage submissions module which is causing issues. Is there a reason why these requests would not show for 2nd Line Managers?

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  Cristabelle Metcalfe

  • February 01, 2019 00:00

  Hi @Emma Darby​,

   

  Thanks for bringing this to our attention. The second line managers do not receive the notifications from the HR homepage but will still get an email as soon as one is created. As long as they have a work email in their personal details page this will go to that address.

   

  Many Thanks,

  Cristabelle

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  Emma Darby

  • February 01, 2019 00:00

  Hi @Cristabelle Metcalfe​ 

   

  How can we get it so the second line managers get the notification on the HR homepage? We have had to set up our Board/ Area Managers first line manager to the correct person but it is the PA's that sign off their holidays so they are the ones that need to see this on the HR homepage (and have been set up as 2nd line managers).

   

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  Cristabelle Metcalfe

  • February 04, 2019 00:00

  Hi @Emma Darby​,

   

  The functionality for notifications from the Homepage only ever go to the assigned individual in the 'Reports to' fields. Perhaps it would be worth amending this to the PA's if they sign off the holiday, and move the second line to the board/Area managers? You could create an alert to notify anyone relevant that a holiday has been created to make the process more robust? They can be assigned to individuals or Job Titles.

   

  Many Thanks

  Cris

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