hi, I have a store manager who is unable to add a new employee

Hello @Linda Cooke​ ,

This is a great question! The reason why your managers cannot create an employee is because they don't have a company assigned to his record. Follow the path below to give them access to at least one company.

HR > Employees > Employee List > 'Search & Select' > Employee Access > Assign Access Levels > in the payroll module section, select 'Companies Own Only' next to Company Access > Save.

Thanks,

Saskia 🐩

Fourth

• If ‘auto attach’ to payroll setting is turned on in Payroll the user would need access to at least 1 PAYE company.

Hi @Saskia Dykstra​ we have been having the same issue across the board now for a couple of weeks and we are manually making access changes and finding that Fourth often does not save those changes.  I'm worried we are no longer working to the correct way of Creating an Employee.  Has there been a release note about changes to this process that we might have missed?? We only started receiving release notes around end July/beginning Aug of this year.  If there is a How To Guide you could provide or a release note on new features we may have missed, this would be super useful.  Very many thanks, Linda

Hi @Linda Cooke​ 

Thank you for your response, I understand that you are liaising further with Debbie on this issue. However, when a user is assigning access to an employee they have to wait for the page to "blink" when assigning the company access. Once they have selected “bespoke/all/own only” they need to wait for the page to "blink" and then select Save.

Thanks,

Saskia 🐩

Fourth