WFM Release Note - Labour Productivity: Open Shifts in Schedule by Demand Graph
***Please note: This release date has been delayed from 13th November 2019. The new release date is now 27th November 2019
What’s Changing?
Ability to include any open shifts in the Schedule by Demand graph.
Reason for the Change
Currently, open shifts are not considered in any Labour Productivity calculations. So when open shifts are moved to employees, users will see an increase of hours in their correct/over/under percentages. Having the ability to include open shifts in the Demand graph will allow for a more accurate forecast of correct hour compliance.
Release Date: 27/11/2019
We apologise for any inconvenience caused. Please comment below if you have any questions.
Best,
Rozz
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