I have heard of other software for scheduling that lets servers pick their desired shifts. Has hot schedules considered this? My restaurant uses the locations on the shifts to show the sections for the servers.
- This would reduce shift swaps
- It would make your best employees even happier
- It would automatically weed out servers that shouldn't be servers (We all have some of those)
- If we ranked our employees on sales ability, it would encourage sales to get better sections
- It would create an environment of competition to sell more than the other servers.
- Managers could focus on finding sales driven employees that want to compete to be the best.
- Shift swaps with lower ranked employees should count against them some how for a week.
Then the REALLY COOL thing would be if a server called out for a shift that was unexcused, they would get dropped to the bottom of the list for a week. This would make a financial consequence to employees that come up with the dumbest excuses why they can't work. (The winner for today: A server told me she couldn't work because it was calving season)
It would need to be turned on and off per schedule though because it would not have the same effect in the kitchen unless there was a way to tie performance pay to those shifts when the kitchen ran smooth. (that is a whole other topic though)
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