general manager

Answered

Jennifer Harvey

• January 10, 2019 23:39

I have 2 employees that I am their home store and it says that I can't enter their schedule because they are borrowed.  Our back office computers show that my store Arby's 1602 is their home store.  They were both borrowed to other stores, but again 1602 is set home store.  Employees are Kassie Shaw and Regina Westbrook.

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  Bryan Monroy

  • January 14, 2019 14:12

  Hello Jennifer,

   

  I checked the Schedules for your site. I was able to find, you were able to add the employees to the Schedule for this Week.
  I am glad you were able to resolve the issue, if you are still experiencing issues.

  Please reach out to customercare@hotschedules.com or call 877-720-8578 to contact Customer Care.

   

  Thank you,

   

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