How does it make any sense that when employees create a new mail message the contacts include every employee both active and inactive/terminated. The accounts are inactive and therefore unable to receive messages but active employees can mistakenly send a message to the wrong person. For example, I have a former manager account named Matt Card and a current manager named Matt B Card and an employee sent an important request accidentally to the inactive account and the manager who was supposed to receive the message did not get it in time. This makes zero sense but HS is unable to fix this issue.
Can anyone give me a good reason a new message should be able to be sent to inactive accounts that won't even receive the message?
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