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COUNTING APP - NOT UPDATING ON TABLET

Elaine Reilly

Does anyone have any suggestions we can try.  when using the counting app on mobile devices - the areas are synched and updated - no problem at all.  When we go to use the tablet even though we update the location - the products still dont appear and the product count is different to on our mobiles

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Comments

2 comments

Date Votes
  • Fourth Customer Success Portal

    Hello Elaine Reilly,

    We're sorry you're having issues with syncing across devices. We have raised a ticket on your behalf and the technical support team will get back to you soon.

    Thanks,
    Fourth Communities Team

    0
  • Michael Belmonte

    We are also experiencing this issue, We sheet to shelf the maintain guide but the changes are not updating in the counting app when we sync. 

    0

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