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COUNTING APP - NOT UPDATING ON TABLET

Elaine Reilly

Does anyone have any suggestions we can try.  when using the counting app on mobile devices - the areas are synched and updated - no problem at all.  When we go to use the tablet even though we update the location - the products still dont appear and the product count is different to on our mobiles

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Fourth Customer Success Portal

Hello Elaine Reilly,

We're sorry you're having issues with syncing across devices. We have raised a ticket on your behalf and the technical support team will get back to you soon.

Thanks,
Fourth Communities Team

Michael Belmonte

We are also experiencing this issue, We sheet to shelf the maintain guide but the changes are not updating in the counting app when we sync. 

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