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Sickness absence reducing lieu day

Violeta Santamaria

Hi Community, 

When recording sickness absence it reduces both, salary and lieu days, and this needs to be manually adjust.

Can you advise if there is a way for it not to deduct both? 

FYI Camilla Moyle

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William Bainbridge

Good Afternoon,

I hope all is well.

After reviewing this query, I can confirm it will be difficult to answer. 

I believe it will need to be looked into a deeper level.

To help our Support Team investigate, I ask kindly for you to raise a ticket via our CSP:

Fourth & HotSchedules Customer Success Portal

Upon raising this, please may you ensure you provide employee examples (with heir full name and employee number) and supporting screens to help aid in the investigation.

Thank you very much.

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