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New employee cannot log into Fourth App


1 comment

  • Hi Deborah Saleh,

    Everything here should be ok, so we'll need to investigate this for you. We will need you to submit a support request and please include the following information (which should not be shared here in this public domain):

    • The employee's full name and the email address they have signed up with
    • The name of their previous employer
    • If they are listed under HR > Users > Fourth Account Management (when you search from this page)

    This will aid our investigations. Thank you.

    Fourth Communities Team


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