Applied Invoices Not Showing As Posted on Unbilled Receiving Report

Geoffrey Sagrans

• April 24, 2024 17:01

We are having issues with applied invoices not being considered "Posted".  Even though the invoices are processed/applied, they are showing up when we run the Unbilled Receiving Report.  Is there any reason some posted invoices would still show up on this report when they shouldn't be there? Thank you. 

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  David Fournier

  • April 25, 2024 14:01

  Hi Geoffrey Sagrans,

  Thank you for your query. Once an invoice is applied & the receiving instance (meaning Receiving 1 vs. Receiving 2 vs. Receiving 3 in a multiple-receiving scenario) is posted, the record should not be visible on the Unbilled Receiving Report & General Ledger Export, if applicable.

  As an example, if there is a multiple-receiving scenario & an invoice is posted against Receiving 1 but not Receiving 2, then Receiving 1 will no longer show but Receiving 2 will.

  If you have confirmed that this is not the case for you, I can convert this post to a Support Ticket which you can then provide the specifics to our Technical Team to look into further with you.

  Please let us know.

  Best

  David

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