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Job Grades


1 comment

  • Brenden Goodwin


    Thank you for your post.

    The job grade option would only be visible when using the portal administrator account.

    This account is not linked to a specific user and is different to a superuser/system user account.

    I would encourage reviewing the help article below which further explains the differences between these accounts:

    WFM UK: HR: Admin and Super User Login Differences

    If unsure of who holds the admin login / the credentials to log in, please raise a case with Fourth Support for this to be reset.

    Please note that we will require written approval from a director-level employee in order to reset the account credentials.

    All the best,

    Brenden Goodwin | Tier 1 WFM Support Specialist


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