Why would outlet variance report show cost details as zero?

Anna Bayliss

• December 21, 2023 12:29

We are trying to understand why a product would show zero cost in the outlet variance report against the Beginning Inventory, System on Hand, Inventory Unit Count and Variance columns even though there are quantity values? I initially thought this was due to having no purchases on that detail of the product, however I have just tested that theory in our training environment and it does show values in the cost details even though we made 0 purchases in training env.

Production Environment

 

Training Environment

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  Fourth Customer Success Portal

  • January 02, 2024 15:08
  • Edited

  Hi Anna Bayliss,

  Thank you for your post. I can confirm one of our support agents have reached out to you via email to resolve this.

  Thanks,
  Fourth Communities Team

  -1

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